This index is designed to help you understand some of the key updates we've made to our Terms of Service (Terms). We hope this serves as a useful guide, but please ensure you read the Terms in full.
This section outlines our relationship with you. It includes a description of the Service, defines our Agreement, and names your service provider.
This section sets out certain requirements for use of the Service, and defines categories of users.
This section explains your rights to use the Service, and the conditions that apply to your use of the Service. It also explains how we may make changes to the Service.
This section applies to users who provide Content to the Service. It defines the scope of the permissions that you grant by uploading your Content, and includes your agreement not to upload anything that infringes on anyone else's rights.
This section explains how you and Streemz may terminate this relationship.
This section includes our service commitment to you. It also explains that there are some things we will not be responsible for.
This section includes some further important details about our contract, including what to expect if we need to make changes to these Terms; or which law applies to them.
Dated: October 1st, 2021
Thank you for using the Streemz platform and the products, services and features we make available to you as part of the platform (collectively, the "Service").
The Service allows you to discover, watch and share videos and other content, provides a forum for people to connect, inform, and inspire others across the globe, and acts as a distribution platform for original content creators and advertisers large and small.
Your Service Provider
The entity providing the Service is XtraDot Technologies, a company operating under the laws of Nigeria, located at KM 18, Lekki/Epe Expressway, Lekki, Lagos, Nigeria (referred to as "Streemz", "we", "us", or "our"). References to Streemz's "Affiliates" in these terms means the other companies within the XtraDot corporate group.
Your use of the Service is subject to these terms and also include the Advertising on Streemz Policies if you provide advertising or sponsorships to the Service or incorporate paid promotions in your Content. Please read this Agreement carefully and make sure you understand it. If you do not understand the Agreement, or do not accept any part of it, then you may not use the Service.
You may use the Service if you are at least 13 years old; however, children of all ages may use the Service if enabled by a parent or legal guardian.
Permission by Parent or Guardian
If you are under 18, you must have your parent or legal guardian's permission to use the Service. Please have them read this Agreement with you.
If you are a parent or legal guardian of a user under the age of 18, by allowing your child to use the Service, you are subject to the terms of this Agreement and responsible for your child's activity on the Service.
If you are using the Service on behalf of a company or organisation, you confirm to us that you have authority to act on behalf of that entity, and that entity accepts this Agreement.
Content on the Service
The content on the Service includes videos, audio (for example music and other sounds), graphics, photos, text (such as comments and scripts), branding (including trade names, trademarks, service marks, or logos), interactive features, software, metrics, and other materials whether provided by you, Streemz or a third party (collectively, "Content"). Content may be provided to the Service and distributed by our users and Streemz is a provider of hosting services for such Content. Content is the responsibility of the person or entity that provides it to the Service. If you see any Content you believe does not comply with this Agreement, such as by violating the Community Guidelines or the law, you can report it to us.
Streemz Accounts and Channels
You can use parts of the Service, such as browsing and searching for Content, without having a Streemz account. However, you do need a Streemz account to use some features. With a Streemz account, you may be able to like videos, subscribe to channels, create your own Streemz channel, and more. You can follow these instructions to create a Streemz account.
Creating a Streemz channel will give you access to additional features and functions, such as uploading videos, making comments or creating playlists.
To protect your Streemz account, keep your password confidential. You should not reuse your Streemz account password on third-party applications.
Permissions and Restrictions
You may access and use the Service as made available to you, as long as you comply with this Agreement and the law. You may view or listen to Content for your personal, non-commercial use.
The following restrictions apply to your use of the Service. You are not allowed to:
Any right not expressly granted to you in this Agreement remains the right of Streemz or the respective rights holders. This means, for example, that using the Service does not give you ownership of any intellectual property rights in the Content you access (including any branding used on or displayed in the Service).
Changes to the Service
Streemz is constantly changing and improving the Service. We may also need to alter or discontinue the Service, or any part of it, in order to make performance or security improvements, change functionality and features, make changes to comply with law, or prevent illegal activities on or abuse of our systems. We will always consider and balance the impact of such changes on the use of the Service. Whenever reasonably possible, we will provide notice when we discontinue or make material changes to our Service that will have an adverse impact on the use of our Service. However, there will be times when we need to make such changes without notice, such as where we need to take action to improve the security and operability of our Service, prevent abuse, or meet our legal requirements.
If you have a Streemz channel, you may be able to upload Content to the Service. You may use your Content to promote your business or artistic enterprise. If you choose to upload Content, you must not submit to the Service any Content that does not comply with this Agreement or the law. For example, the Content you submit must not include third-party intellectual property (such as copyrighted material) unless you have permission from that party or are otherwise legally entitled to do so. You are legally responsible for the Content you submit to the Service. We may use automated systems that analyze your Content to help detect infringement and abuse, such as spam, malware, and illegal content.
Rights you Grant
You retain all of your ownership rights in your Content. In short, what belongs to you stays yours. However, we do require you to grant certain rights to Streemz and other users of the Service, as described below.
Licence to Streemz
By providing Content to the Service, you grant to Streemz a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use that Content (including to reproduce, distribute, modify, display and perform it) for the purpose of operating, promoting, and improving the Service.
Licence to Other Users
You also grant each other user of the Service a worldwide, non-exclusive, royalty-free licence to access your Content through the Service, and to use that Content (including to reproduce, distribute, modify, display, and perform it) only as enabled by a feature of the Service.
Duration of Licence
The licences granted by you continue until the Content is removed as described below. Once removed, the licences will terminate, except where the operation of the Service, use of Content permitted before your removal, or the law requires otherwise. For example, removal of Content by you does not require Streemz to: (a) recall Content that is being used by other users within any limited offline viewing functionality of the Service; or (b) delete copies we reasonably need to keep for legal purposes.
Right to Monetize
You grant to Streemz the right to monetize your Content on the Service (and such monetization may include displaying ads on or within Content or charging users a fee for access). This Agreement does not entitle you to any payments. Starting November 1, 2021, any payments you may be entitled to receive from Streemz under any other agreement between you and Streemz (including for example payments under the Streemz Partner Program, Channel memberships or Super Chat) will be treated as royalties. If required by law, Streemz will withhold taxes from such payments.
Removing Your Content
You may remove your Content from the Service at any time. You must remove your Content if you no longer have the rights required by these terms.
Removal of Content By Streemz
If we reasonably believe that any Content is in breach of this Agreement or may cause harm to Streemz, our users, or third parties, we may remove or take down some or all of such Content. We will notify you with the reason for our action unless we reasonably believe that to do so: (a) would violate the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for Streemz or our Affiliates; (b) would compromise an investigation or the integrity or operation of the Service; or (c) would cause harm to any user, other third party, Streemz or our Affiliates.
We provide information to help copyright holders manage their intellectual property online in our Streemz Copyright Center. If you believe your copyright has been infringed on the Service, please send us a notice.
We respond to notices of alleged copyright infringement according to the process in our Streemz Copyright Center, where you can also find information about how to resolve a copyright strike. Streemz's policies provide for the termination, in appropriate circumstances, of repeat infringers' access to the Service.
Terminations by You
You may stop using the Service at any time. You can also delete the Service from your Streemz Account, which involves closing your Streemz channel and removing your data.
Terminations and Suspensions by Streemz for Cause
Streemz may suspend or terminate your access, your Streemz account, or your Streemz account's access to all or part of the Service if: (a) you materially or repeatedly breach this Agreement; (b) we are required to do so to comply with a legal requirement or a court order; or (c) we reasonably believe there has been conduct that creates liability or harm to any user, other third party, Streemz or our Affiliates.
Terminations by Streemz for Service Changes
Streemz may terminate your access, or your Streemz account's access to all or part of the Service if Streemz reasonably believes that its provision of the Service to you is no longer commercially viable.
Notice for Termination or Suspension
We will notify you with the reason for termination or suspension by Streemz unless we reasonably believe that to do so: (a) would violate the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for Streemz or our Affiliates; (b) would compromise an investigation or the integrity or operation of the Service; or (c) would cause harm to any user, other third party, Streemz or our Affiliates. Where Streemz is terminating your access for Service changes, where reasonably possible, you will be provided with sufficient time to export your Content from the Service.
Effect of Account Suspension or Termination
If your Streemz account is terminated or your Streemz account's access to the Service is restricted, you may continue using certain aspects of the Service (such as viewing only) without an account, and this Agreement will continue to apply to such use. If you believe your Streemz account has been terminated in error, you can appeal using this form.
We provide the Service with reasonable care and skill.
By law, consumers have certain rights that cannot be excluded or altered by a contract. Nothing in this Agreement affects those rights you may have as a consumer. Other than as expressly stated in this Agreement or as required by law, Streemz does not make any specific promises about the Service. For example, we don't make any promises about: the Content provided through the Service; the specific features of the Service, or its accuracy, reliability, availability, or ability to meet your needs; or that any Content you submit will be accessible or stored on the Service.
Limitation of Liability
All users: Nothing in this Agreement is intended to exclude or limit any party's liability for: death or personal injury; fraud; fraudulent misrepresentation; or any liability that cannot be excluded or limited by law.
To the extent permitted by applicable law, Streemz and its Affiliates will not be responsible for:
Business Users only: If you are using the Service for the purpose of your trade, business, craft or profession, (a "Business User"), to the extent permitted by applicable law, the following limitations of liability will also apply:
Modifying this Agreement
We may modify this Agreement, for example, to reflect changes to our Service or for legal, regulatory, or security reasons. Streemz will provide reasonable advance notice of any material modifications to this Agreement and the opportunity to review these changes. However, changes addressing newly available features of the Service or changes made for legal reasons may be effective immediately without notice. Changes will only apply going forward. If you do not agree to the modified terms, you should remove any Content you uploaded and discontinue your use of the Service.
Continuation of this Agreement
If your use of the Service ends, the following terms of this Agreement will continue to apply to you: "Other Legal Terms", "About This Agreement", and the licenses granted by you will continue in limited cases as described under "Duration of License".
If it turns out that a particular term of this Agreement is not enforceable for any reason, this will not affect any other terms.
Streemz may transfer all or part of this Agreement to an Affiliate or, if Streemz is sold, to a third party.
If you do not comply with this Agreement and we do not take action immediately, this doesn't mean that we are giving up any rights that we may have (such as the right to take action in the future).
This Agreement, and your relationship with Streemz under this Agreement, will be governed by NIgerian Law, and legal disputes may be brought in the courts of Abuja.
If mandatory local law prohibits a dispute under this Agreement from being resolved by the courts of Abuja, disputes can be brought in your local courts. If mandatory local law prohibits a local court from applying Nigerian law to a dispute under this Agreement, that dispute will be resolved according to the laws of your country of residence.
Effective as of October 1, 2021
1.1 “Controller” means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the processing of Personal Information.
1.2 “End-User” means any person or entity with whom you as a subscriber interacts with using the Service(s).
1.3 “Personal Information” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
1.4 “Process” means any operation or set of operations which is performed on Personal Information or on sets of Personal Information, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
1.5 “Service(s)” shall have the meaning ascribed to it in the Terms.
1.6 “Terms” means the binding contract between Streemz and you which governs the access and use of the Service(s) by you available at https://www.streemz.tv/
2.1 Streemz collects Personal Information from you in the following scenarios:a) When you subscribe for any of Streemz’s Service(s) by agreeing to the Terms;
3.1 User Details: When a User interacts with Our application, Streemz tracks information such as IP, location, device information and browser information. Streemz also tracks information on how an individual landed on the Streemz Website.
3.2 Event Logs: A log of all User-generated requests is maintained to debug in case the need arises. This includes User information such as IP, location, OS information, browser, device type and the time which the User interacted with the platform. These log files are encrypted and will be retained for a period of three (3) months.
3.3 Information from your browser: Streemz may collect your personal information or data from third parties or websites to whom you have given your personal data through your browser. Browsers generally have a “Do not track” policy. If you don’t want to be tracked, you must enable this option on every browser you use.
3.4 Uploaded Content and Third Party Information: When you post audio-visual materials to your website or to a third party website, we may collect information about your account and the use of the content that you may post. If you use Our invitation features, such as chats and sending invitations to friends, Streemz may collect some information from them.
3.5 Information from other sources: Streemz may also collect or receive your Personal Information from other sources such as:
a) Streemz’s business or channel partners through which you create or access your Account, such as marketing service providers, social media services or apps or websites that use Streemz’s APIs or whose APIs Streemz uses.
b) Publicly available sources
c) Lists or databases but only where We have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your Personal Information to us,
d) Email add-ons;
e) Through the combining of information We obtain from third parties along with the Personal Information you provide to Us
f) Web beacons, tags, scripts and other similar technologies to recognise visitors, track website navigation and understand advertising campaign effectiveness and/or
4.1 Streemz Processes your Personal Data in the following scenarios:
a) to facilitate your access and use of the Website(s) and Service(s).
b) to process and complete payment transactions.
c) to provide customer service and support.
d) to send you communication on your use of the Service(s), updates on Our Terms or other policies.
e) to send you communication on new features in the Service(s) or new service offerings.
f) to conduct research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve Our Service(s) and facilities in order to enhance your relationship with Us or for your benefit or to improve any of Our Service(s) for your benefit.
g) to organise seminars, events or other marketing/ promotional activities.
h) to investigate and prevent fraudulent transactions, unauthorized access to the Websites and Service(s), and other illegal activities.
i) to personalize the Websites and Service(s) including to show you advertising that you may be interested in as explained in Section 4.2.
j) in the event Streemz merges with or is acquired by another company, sells Streemz’s Websites, Mobile Application(s), or business units, or if all or a substantial portion of Streemz’s assets are acquired by another company. In such cases, your information will likely be one of the assets that is transferred; and
k) for other purposes for which Streemz obtains your consent.
4.2 Streemz may with third-party partners and vendors, use technologies such as cookies, pixels, and web beacons to collect and store information about you when you use or interact with Our Website and Services in order to provide you with targeted advertising based on your browsing activities and interests. To learn more about and/or to opt-out of interest-based advertising, please click here. If you are located in the European Union or the United Kingdom, click here. Opting out will not preclude generic advertisements.
5.2 When Streemz Processes your order where you are a subscriber, it may send your Personal Data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases.
5.3 Streemz shares Personal Data with Our third-party service providers that host and maintain the Streemz Website(s), applications, backup, storage, payment processing, analytics and other services. These third-party service providers may have access to or Process your Personal Data for the purpose of providing these services for Us.
5.4 Streemz may share your Personal Data with third-party providers who assist Us in marketing and promotions.
5.5 Streemz may also disclose your Personal Data:
a) As required to comply with applicable law or regulation, or to comply with law enforcement.
b) To respond to claims and/or legal process.
c) To protect Our rights or Our property, or to enforce Our Terms of Service.
d) To help ensure the safety of the public or an individual.
e) To prevent behaviour that is (or that Streemz thinks may be) illegal or unethical.
5.6 Streemz may also share Personal Data to assist investigation and prevention of illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Streemz’s Terms, or as otherwise required by law.
6.1 You can choose to provide explicit consent to connect your email accounts with your Account. Once connected, Streemz will securely access and analyse the relevant contents related to the Services provided by Streemz. Streemz encourages you to review your Personal Information prior to signing in through the applicable service. Where Streemz has your authorisation, Streemz may store your email messages, email messages headers, message bodies, or attachments.
6.2 Further, Our Site includes social media features and widgets that are either hosted by a third-party or hosted directly on Our Site; Your interaction with these social media features and widgets is governed by the privacy statement of the companies that provide them. Ensure that you check your privacy settings on these third-party services to understand and change the information sent to Us through these Services. This data may be combined with the other information Streemz collects and might include aggregated levels of specific data.
7.1 If you are a data subject from the European Economic Area, Our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which Streemz collects it. Streemz will normally collect Personal Information from you only where it is needed to perform a contract with you, where the processing is in Our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where Streemz has your consent. In some cases, Streemz may also have a legal obligation to collect Personal Information from you. If Streemz Processes your Personal Information with reliance on your consent, you may withdraw your consent at any time. If you have questions or need further information concerning the legal basis on which Streemz collects and uses your Personal Information, please contact Us at the email address provided in Section 14.
8.1 Streemz mainly Processes Personal Data in Nigeria. However, it may transfer Personal Data outside of Nigeria for the purposes referred to in Section 4 and 5. Streemz will ensure that the recipient of your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws.
9.1 Streemz retains the Personal Data collected where an ongoing legitimate business requires retention of such Personal Data.
9.2 In the absence of a need to retain Personal Data under Section 9.1. above, Streemz will either delete or aggregate it in accordance with the Terms or, if this is not possible then Streemz will securely store your Personal Data and isolate it from any further Processing until deletion is possible.
10.1 Streemz uses appropriate technical and organizational measures to protect the Personal Data that it collects and Processes. The measures Streemz uses are designed to provide a level of security appropriate to the risk of Processing your Personal Data. If you have questions about the security of your Personal Data, please contact Us immediately as described in this Policy.
You are entitled to the following rights:11.1 Right to be informed: You are entitled to know whether Streemz holds your Personal Information and the purpose your Personal Information is processed for.
12.1 Streemz recognizes the importance of children's safety and privacy. Streemz does not request, or knowingly collect, any personally identifiable information from children under the age of 18. Our Subscribers may while using our Services relating to education and training collect information from children under the age of 18. In such cases, it is the Subscriber’s responsibility to comply with applicable law, and obtain consent from a parent or guardian before transmitting this information to Streemz. Streemz is very sensitive to privacy issues regarding children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information, he or she should write to us at the email address provided in Section 14.
Streemz keeps this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time and You shall be notified only if there are material changes to this Policy.
15.1 Where the Services are made available to an End-User through an enterprise, that enterprise is the Controller of the End-User’s Personal Information. In such a case, the End-User’s data privacy questions and requests should be submitted to the subscriber in its capacity as the End-User’s Controller. If the End-User is an individual who interacts with a subscriber using Our Services, the End-User will be directed to contact Our subscriber for assistance with any requests or questions relating to their Personal Information. Streemz is not responsible for subscribers’ privacy or security practices which may be different from this notice. Subscribers to Our Services are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as all privacy policies, agreements, or other obligations, relating to the collection of Personal Information in connection with the use of Our Services by End-Users.
15.2 With the exception of Personal Information collected when you register for an account to access or utilize Our Service(s) and other information Streemz collects in connection with their registration or authentication into Our Service(s), this Notice does not apply in connection with access and use of Our Service(s). The security and privacy practices, including how Streemz protects, collect, and use electronic data, text, messages, communications, or other materials submitted to and stored within the Service(s) by the User, are detailed in and governed by Our Terms or such other applicable agreement between the subscriber and Us relating to the access to and the use of such Services.
Streemz is committed to providing an advertising service with fair and consistent policies that benefit our users, advertisers, and partners. To achieve this goal, we maintain high standards for ads accepted on our site. These also include ones embodied by our technical, community, and advertising guidelines and policies.
Content you can't advertise on Streemz
What you can't do when advertising with us
Content you can advertise, but with limitations
Our policies apply to all portions of your content, including:
Once your ad is created, it will automatically be reviewed.
After you create or edit an ad or extension, the review process begins automatically.
Since video is such a unique format we have specific considerations when evaluating your ad, such as:
Context is key and adding it in helps us make the correct decision. Our systems don’t always get it right. If our systems mark your ads as “Disapproved”, you can take steps to fix this status by contacting us. Our human reviewers will assess your content and context to make a final decision.